Training
$ 150/hour
Exercise behavior/walking
| One Time Rate |
$ 50 |
| 5 sessions package |
$ 225 ($45/session) |
| 10 walk package |
$ 400 ($40/day) |
| 5 Day a Week program (Mon – Fri) – 20 walk package |
$ 600 ($30/day) |
| 1 – 4 Day a Week program (Mon – Fri) – 20 walk package |
$ 700 ($35/day) |
| 20 minute walks |
$ 15 |
| 1-hour walks |
$ 20 |
Extra $10 dollars will be added for holidays.
All packages must be pre-paid and work on a calendar month only.
Late fee and any additional charges apply.
Boarding
We offer boutique boarding / in a home with backyard also in-house boarding as well. No more than 6 dogs at a time are together with expert supervision. Your dog is treated as a member of the family. Cages are not used unless for educational purposes or if necessary.
Our holiday schedule coincides with that of the New York Stock Exchange. There are holiday surcharges on these dates.
All Supervised Care prices are based on a 24-hour period. For example: A 2 night stay lasting from Friday at 3pm ends Sunday at 3pm (2 24-hour cycles). Beyond any 24-hour stay, day care prices apply.
Boarding rates
|
Daily Rate |
Holiday Rate |
| Member Clients |
$40 |
$50 |
| Non-Members |
$50 |
$60 |
Pick-up and drop-off prices depends on location.
| Up to 10 miles |
+$10 |
| Up to 20 miles |
+$15 |
| Up to 50 miles |
+$20 |
Pricing – includes taxes.
Boarding prices vary on location and holidays.
All packages are NON-REFUNDABLE once purchased.
Discounts available for multiple dogs.
We accept all major credit card and checks.
Payment
Payment is due as services are rendered. Regular clients are billed weekly for accrued services and payment is due Friday of the second week. Package-holders required to pay in advance . We accept cash ,checks and all major credit-cards. All checks should be made payable to Zen-K9,LLC. Please be advised, that Zen-K9,LLC reserves the right to terminate services or suspend memberships if overdue balances persist for over a period of time.
Cancellation Policy
Cancellations must be made at least 3 hours prior to service. You will be fully charged for services if you fail to cancel within the allotted time. Further, if we arrive at your home for Our services and your dog is not available or if we are unable to gain access to your apartment during a scheduled walk, you will be fully charged for Our services.
Sick Dogs
All dogs using our services must be healthy as we care for a large number of animals. We will not admit any dog that we believe, at our sole discretion, to be a risk to the other animals in our care. It is your responsibility as a parent to notify us of any health related issues affecting your dog so that we can make an informed determination about how to best care for your dog. Customers that do not inform us in a timely manner of any health issues, knowingly bring their dog to us while he or she is sick, or do not make all efforts possible to remove their dog from our facility once determined to be a risk by us will be subject to a surcharge of $500. In addition, at our discretion, those customers may not be allowed to use our services again and in that case will forfeit any unused portion of their membership without a refund.
Injuries
While we make every effort to ensure that each dog in our care is as safe as possible, injuries can occur. If your dog is injured while in our care for any reason, and requires outside medical attention that our veterinarian cannot provide on-site, we will take your dog to one of the emergency hospitals in New York City (The Animal Medical Center, Fifth Avenue Veterinary Hospital, or New York Veterinary Specialists). If you are in Florida your dog will be taken to the nearest emergency hospital. These hospitals specialize in emergency and critical care and have state-of-the-art equipment. Our first priority will always be the care of your dog and therefore getting them to a top hospital quickly will be our first step. If your pet, while under Zen-K9 care or supervision, bites another dog on the Zen-K9 premises or under Zen-K9 care or supervision, and such bite results in an injury that requires veterinary care, Zen-K9 will contact the owner of the bitten dog and upon written request of the bitten dog’s owner, Zen-K9 will promptly divulge in writing (1) the name of your pet, (2) your name and contact information, (3) and any medical information necessary for the health and safety of the bitten pet. Under all circumstances, the health of your dog is our first priority and we will make every effort possible to make sure he or she is safe and receives the proper care.
